New Toshiba laptop stops loading W7, freezes, no backup disks made
I got a new Toshiba Satellite and was loading programs when my laptop suddenly shut down. Now it gets hung up when I try to Restart it, even in Safe Mode. Turns out, my power cord became disconnected from the adapter and was running off my battery.
This was maybe my third time to turn the new laptop on, so I had not created backup disks yet. I'm running W7.
After pressing the power button, I select Safe Mode with Command Prompt. Line by line list of drivers scrolls down [never stopping for command prompt] stops at \WINDOWS\system32\DRIVERS\avgidseh.sys [I had installed AVG anti-virus] Gray bar at bottom that says Please wait... Then, after 10 seconds or so, the scrolling line by line, command lines disappear and the screen goes to black with an enlarged arrow (as you would get in Safe Mode) but that's where it stays for hours: black screen and an enlarged arrow that CAN be moved around using the touchpad. CTR+ALT+Delete does not get any response.
What are my options at this point with no backup disks?
Keys to the Problem New Toshiba laptop stops loading W7, freezes, no backup disks made
When you first power up, you should see a message on the bottom of your screen saying something like "Press ___ key to restore to factory settings". Press that key and follow the onscreen instructions. I had to do that once on my Toshiba laptop, and it works. It takes several hours, but it works.